Privacy Policy

This Privacy Policy describes how FlexFind collects, uses, stores, and protects user information when you access or use our web-based AI candidate sourcing and email outreach platform.

By using our services, you agree to the practices described in this policy.

1. About Our Service

FlexFind is an AI-powered recruitment and candidate sourcing platform designed to help recruiters, staffing agencies, and hiring teams with:

• Candidate sourcing and enrichment
• Email outreach and follow-up sequences
• Recruitment workflow automation
• Communication tracking for hiring purposes

Our platform supports secure login using:

• Google Workspace (Gmail)
• Microsoft Outlook
• Zoho Mail
• Other business email providers

2. Information We Collect

We collect only the information required to provide our services effectively.

2.a. Account Information

When users sign up or log in, we may collect:

• Full name
• Email address
• Profile image (if available)
• Organization name
• Email provider type

2.b. Email Access (With Explicit Consent)

If a user connects an email account, FlexFind may access:

• Email sending functionality
• Email thread identifiers for tracking outreach
• Delivery and reply status

2.c. Candidate Information

Users may upload or source candidate data including:

• Name
• Job title
• Company
• Professional email address
• Public profile information

Candidate data is processed solely for recruitment and hiring-related purposes.

3. How We Use Information

FlexFind uses collected information to:

• Authenticate and manage user accounts
• Enable email outreach sequences
• Track candidate communications
• Improve sourcing accuracy using AI
• Generate recruitment performance reports
• Provide technical and customer support
• Maintain platform security

4. Google API Services User Data Policy Compliance

FlexFind’s use and transfer of information received from Google APIs complies fully with the Google API Services User Data Policy, including the Limited Use requirements.

This means:

• Google user data is not sold or shared
• Data is not used for advertising purposes
• No human reads Gmail content
• No data is transferred to third parties
• Data is used only to provide user-requested recruitment functionality
• All access occurs only after explicit user consent

5. Data Security

FlexFind uses reasonable administrative, technical, and organizational safeguards including:

• Encrypted data transmission
• Secure server infrastructure
• Controlled access permissions
• Regular system monitoring

6. Data Sharing

FlexFind does not sell, rent, or trade personal or Google user data.

Data may be disclosed only when:

• Required by law
• Necessary for fraud prevention or system security
• Authorized by the user

7. Data Retention

Data is retained only while:

• The user account remains active
• Required to provide services
• Necessary for legal or compliance obligations

Users may request deletion of their data at any time.

8. User Rights

Users may:

• Access their information
• Update or correct data
• Disconnect email integrations
• Withdraw consent
• Request permanent deletion

Requests can be sent to: support@flexfind.ai

9. AI Usage Disclosure

FlexFind uses artificial intelligence to assist with:

• Candidate sourcing suggestions
• Outreach message generation
• Recruitment workflow optimization

AI does not make autonomous hiring decisions. Final actions remain under full user control.

10. Cookies

FlexFind may use cookies to:

• Maintain secure login sessions
• Improve user experience
• Analyze platform performance

Cookies are not used for advertising or third-party marketing.

11. Third-Party Integrations

FlexFind integrates with:

• Google Workspace
• Microsoft Outlook
• Zoho Mail

Each provider operates under its own privacy policies.

12. Children’s Privacy

FlexFind is a business platform and is not intended for individuals under 18 years of age.

13. Policy Updates

This Privacy Policy may be updated from time to time. Revisions will be posted with an updated effective date.

14. Contact Information